sales@chococru.com
+ 44 (0)20 7823 8116

Privacy Policy

Who we are

Our website address is: https://www.chococru.com.

Chococru is a online e-commerce shop.

What personal data we collect and why we collect it

The only data that we collect is full name and address of our customers for shipping/servicing purposes of our goods.

We do not store in our database any details related to debit/credit cards. These details are handled by our partner/data processor.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you subscribe for newsletter on our site you may opt-in to saving your name and email address. We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share or reveal customers and users stored data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile.  Website administrators can see, edit and delete user profile at request.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Confidentiality and data protection are of vital importance for us. Access to the collected personal data is restricted only to Chococru employees and data processors that need access to this information.

Chococru may use other IT companies to process the collected personal data. These companies are considered data processors and have strict contractual obligations to keep the confidentiality of the processed data and to offer at least the same level of security as Chococru. Data processors have the obligation not to allow third parties to process personal data on behalf of Chococru and to access, use and/or keep the data secure and confidential.

Chococru host personal data in UK which offers adequate level of personal data protection according to European Union standards, including companies that are certified under the EU Privacy Shield program.

Due to confidentiality obligations and security requirements the specific information regarding the name and details for each processor used will be provided only to competent authorities.

The following types of data processor are being used:

  • hosting services in UK;

How we protect your data

All the collected data is stored in a password protected and encrypted database.

Unfortunately, transferring data over the Internet cannot be 100% secure. Consequently, despite our efforts to protect personal data, Chococru cannot assure or guarantee the security of the information transmitted by the user until the information is on our servers. Any information you transmit is done on your own risk.